DoD CAC Card Issuance Process

The Common Access Card (CAC) is a vital identification for Department of Defense (DoD) personnel. It provides access to DoD resources and facilities. Understanding the issuance process is essential for all new employees and contractors.

Eligibility and Pre-Requisites

The CAC is issued to active duty military personnel, reserve members, DoD civilian employees, and eligible contractors. Before starting the application process, ensure you meet the eligibility criteria. A sponsor, usually a supervisor or contracting officer, must verify your need for a CAC.

You will also need to have existing documentation such as:

• A valid government-issued photo ID (driver’s license, passport)
• Proof of affiliation with the DoD
• A completed DD Form 1172-2

Appointment Scheduling

Schedule an appointment at a local Real-Time Automated Personnel Identification System (RAPIDS) site. You can find a RAPIDS site using the RAPIDS Site Locator tool available on the Department of Defense website. Walk-ins might be accepted, but it is best to have a scheduled slot to avoid long waiting times.

Bring required documents and personal identification to your appointment.

Verification and Photography

At the RAPIDS site, your sponsor will confirm your information in the Defense Enrollment Eligibility Reporting System (DEERS). This step is crucial as it ensures that your data is accurate and up to date.

After verification, you will have your photograph taken for the CAC. Ensure that you are presentable as this photo will be on your card for the duration of its validity.

Fingerprinting and Issuance

The next step involves fingerprinting to ensure secure identification. This step mandates your physical presence to capture biometric data accurately. The fingerprints are part of the FEDERAL security measures for access control.

Once your information is verified and biometric data is collected, the CAC will be printed on-site. Depending on the site’s equipment and workload, this process can take between a few minutes to half an hour.

Digital Certificates and Activation

Your CAC card is not fully functional until digital certificates are encoded onto it. These certificates enable secure communication and access to DoD networks. The RAPIDS site staff will assist you in setting up your Personal Identification Number (PIN) for the card. Remember this PIN; it is required for accessing digital platforms.

Usage and Maintenance

Once issued, use your CAC for routine access to DoD facilities and information systems. It is vital to handle the card with care. Avoid exposing it to physical damage or magnetic fields. Regularly check the card for expiration dates and renew it in a timely manner to avoid access issues.

Replacement Procedures

If your card is lost, stolen, or damaged, report it immediately to your security officer. You will need to go through a similar process for reissuance. Bring identification documents and explanatory paperwork regarding your card’s status to the RAPIDS site.

Deactivation and Return

Upon separation from the DoD, ensure that your CAC is deactivated and returned. This step safeguards against unauthorized access and potential misuse. Your security office or RAPIDS site can assist in processing the deactivation and return.

In summary, the CAC card issuance process is systematic and ensures secure access to DoD facilities and information. Each step, from eligibility verification to deactivation, maintains the integrity and security of DoD operations.

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