How to Get a Replacement CAC Card Quickly

Replacing a Common Access Card (CAC) can seem daunting. However, by understanding the steps and gathering the necessary materials, you can expedite the process. Here’s how to make it happen efficiently.

Understanding the Importance of a CAC Card

The CAC card serves as an essential identification for military personnel, government employees, and contractors. It provides physical access to buildings and logical access to secure systems. Losing or damaging this card can disrupt daily tasks and operations.

Immediate Actions After Losing Your CAC Card

If your CAC card is lost or stolen, report it to your unit security officer (USO) immediately. This helps prevent unauthorized access to sensitive information. Additionally, initiate a police report to document the loss, which may be required during the replacement process.

Gather Necessary Documentation

Before visiting a RAPIDS site, gather the following documents:

  • Two forms of identification (one must be a government-issued photo ID).
  • The police report number, if applicable.
  • Proof of affiliation with the Department of Defense (e.g., orders, contracts).

Locating a RAPIDS Site

Find a RAPIDS (Real-Time Automated Personnel Identification System) site using the RAPIDS Site Locator (RSL) tool. Enter your ZIP code to find the nearest location. Verify if the site requires appointments or allows walk-ins.

Scheduling an Appointment

Scheduling an appointment can save time. Use the RAPIDS Appointment Scheduler online to book a slot. Choose a time that fits your schedule and ensure you receive confirmation. Walk-ins may result in long wait times.

Preparing for Your Appointment

Double-check all required documents before heading to your appointment. Ensure you have completed any necessary forms provided by your unit security officer. Being well-prepared avoids delays and repeat visits.

At the RAPIDS Site

Arrive early for your appointment. Present your documents to the verifying official. The official will verify your identity and process your CAC replacement. The process includes capturing your fingerprints and photograph.

Temporary Access Solutions

While waiting for your replacement CAC, request a temporary access card or a visitor’s pass. These passes can provide temporary physical access to buildings. They do not, however, offer access to secure systems or networks.

Tracking Your Replacement CAC

Inquire about the estimated time for your new CAC card. While some sites issue cards on the same day, others may take longer. Stay in touch with your unit security officer to track the progress.

Maintaining Your New CAC Card

Once you receive your replacement card, take proactive steps to avoid loss or damage. Use a lanyard or a secure card holder to keep it safe. Regularly inspect the card for wear and tear. Report any issues immediately.

Frequently Asked Questions

  • What should I do if my CAC card is lost or stolen while on leave? Report the loss to the nearest military installation and follow the same procedures as you would if you were on duty.
  • Can I get a CAC card replacement at any RAPIDS site? Yes, but it is advisable to visit the site where your personnel records are maintained for quicker verification.
  • Is there a fee for replacing a lost CAC card? Typically, there is no fee for military personnel. However, contractors may be charged depending on their contract terms.
  • Can I use my current photo for the new CAC card? The verifying official will take a new photograph during the replacement process.

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